退款政策

STANDARD RETURN POLICY

If you are not satisfied with the products, you can contact us via Facebook Messenger for return in 14 days, providing them in original resalable condition.

Returned items must comply with our returns policy

- All returned items must be unworn, unwashed, complete with original tags and packaging.

- We are not reponsible for the return shipping costs of the items.

- All Items must be in original, resalable condition.

- Please make sure all returned items are will packaged, so as not to be damaged in the post.

- Underwear items is NOT applicable in our return policy.

- Please make sure all return packages are sent with a trackable, insured service.

- We cannot take responsibility for items damaged or lost in the return transit.

 

DISCOUNTED / SALE ITEMS

Discounted / Sale items are not subject to our return policy and may not be returned.

 

RETURN PROCESS

Once your return has been received and accepted by us, we will let you know the required shipping fee for the replacement item delivery. Please contact us in Facebook Messenger.

 

REFUNDS

Once your return has been received and accepted by us, your refund will be completed via the original payment method, excluding the delivery costs. Please contact us to initiate a refund for your order.

 

FINAL DECISION

Terminal Co., Ltd reserves all the rights.